Why Liability Insurance Matters When Booking a Home Cleaning in Tallinn
When booking a home cleaning in Tallinn, most people expect things to go smoothly. But accidents, while rare, can happen. That’s why every order made via the WiseClean app includes built-in liability insurance from Cachet — designed to protect you in case something goes wrong.
How does the insurance work?
All services ordered through WiseClean include third-party liability insurance. It covers accidental property damage that may occur during the cleaning appointment.
Example:
A cleaner accidentally knocks over a TV and it falls — such a situation is covered.
Key conditions:
Valid only during the service time
Covers unintentional damage
Compensation up to €10,000
Two options for every customer
When booking, you can choose between:
Standard plan – €100 deductible
Premium plan – zero deductible
Damage below the deductible threshold is not compensated.
Why it matters, even if it rarely happens
WiseClean has completed over 5,000 cleanings in Tallinn, and actual damage cases are extremely rare. But if one happens, it doesn’t matter how unlikely it was — what matters is how it’s handled.
A real-world example:
A customer booked through a small cleaning company. During the cleaning, a floor was scratched. Full replacement cost: €2,700.
Because the provider had no insurance, the customer had to pursue legal compensation — which took months.
With WiseClean, such cases go through a clear and structured insurance process — without unnecessary stress.
What to do if damage occurs
Contact WiseClean support
Describe the case and share photos
WiseClean forwards the details to the insurer
What is not covered?
Deliberate damage or gross negligence
Damage outside of the cleaning time
Loss or theft of items, damage to rented tools
Fines, emotional harm, missed income